31 during the second phase of the general adaptation syndrome physical responses app 4351667

31.During the second phase of the general-adaptation syndrome, physical responses appear to:

a.clash with one another.

b.increase in intensity.

c.return to normal.

d.occur in pairs.

32.In the general-adaptation syndrome, the original symptoms tend to reoccur in the ____ stage.

a.alarm

b.resistance

c.recovery

d.exposure

33.In the third phase of the general-adaptation syndrome, high stress levels tend to produce:

a.an alarm reaction.

b.physical illness.

c.unresponsiveness.

d.restlessness.

34.Tom feels frustrated and stressed. He can’t relax and has been angry at “the world” because he can’t get extra hours at work. Tom is experiencing:

a.anxiety.

b.depression.

c.exhaustion.

d.resistance.

35.During a crisis, one must:

a.hibernate at home until it passes.

b.choose from the various alternatives that present themselves.

c.quickly go with the “gut reaction” as it is usually correct.

d.choose one or two possibilities and not worry about a large list.

36.The first step in crisis management is:

a.describing the event in realistic terms.

b.going to a counselor.

c.examining emotions.

d.asking for advice from family and friends.

37.Clara tested positive for the AIDS virus. She responded to the test results by insisting that they were wrong because something that horrible could never happen to her. Clara is probably in the ____ step of the crisis management process.

a.first

b.second

c.third

d.fourth

38.During the second step of crisis management, an individual should:

a.determine if the crisis requires outside resources.

b.attempt to separate internal and external stressors.

c.examine emotions and reactions to the crisis situation.

d.develop a reliable support network.

39.Friends and family members play an important role during the ____ step of crisis management.

a.first

b.second

c.third

d.fourth

40.After realizing that he didn't have to face his terminal illness alone, Alfred began to share his burden with a trusted co-worker who he had worked with for 25 years. Alfred's behavior is consistent with the description of the ____ step of the crisis management process.

a.first

b.second

c.third

d.fourth

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