“Business, Interpersonal, and Group Communication and Interference” Please respond to the following:
- Communicating in the workplace provides us with opportunities to both listen and express ourselves effectively or ineffectively. As the the video titled “A Failure to Communicate” (2 min 28 s) located at https://www.youtube.com/watch?v=8Ox5LhIJSBE demonstrates, it only takes a few seconds to initiate a communication breakdown. From the e-Activity, discuss the major interferences that can cause workplace miscommunications. Consider topics from your readings this week, including ethnocentrism, kinesic messages, and role perceptions.
- Describe a situation where you personally experienced (or became aware of) communication interferences that had a negative consequence.