Kisha Has Been Homeless For Over 6 Years She Would Like To Improve Her Education

Kisha has been homeless for over 6 years. She would like to improve her education so that she can do better for herself.

One of the realities of working in social services is that there are funding limitations that sometimes produce long waiting periods. Suppose Kisha has been waitlisted for services.

How would you maintain a working relationship and help her maintain hope while she waits?

How would you involve other agencies to address the urgency of her situation while still maintaining positive working relationships with those other agencies?