Which of the following uses techniques from Toyota Production System and JIT to eliminate waste and non-value-added activities?
a) Enterprise and material requirements planning
b) Lean management
c) Quality control
d) Capacity management
What are the two trends in the range of accommodation to customers’ needs?
a) Extraction and delivery
b) Standardization and flexibility
c) Customization and standardization
d) Experience and flexibility
A purposeful collection of people, objects, and procedures for operating within an environment is known as a(n):